Delivery Times & Shipping Policy

Current Shipping Times: We work incredibly hard to process your order as quickly as possible. In most cases, we can fulfill online orders within 24 to 72 hours (Monday through Friday). However, if your order is placed during (or shortly after) one of our promotional sales, processing time can be delayed by up to 5-7 business days. When we are experiencing shipping delays, we typically run a banner at the top of our site to alert customers. Rest assured, we want to ship your order lightning fast!

*Plan ahead! Please allow at least 7-10 working days for your order to arrive, and please notify us after this time if you have not received it so we can check on your order. Items such as carpets, upholstery, trim panels, car covers, and special orders typically take 2-3 weeks to manufacture, plus the normal shipping time. Again, please plan ahead when coordinating your restoration project, because most of these time frames cannot be changed.

Drop Ship Items: GoWesty will occasionally ship to you directly from the manufacturer or supplier warehouse to save cost and delivery time for our customers (which allows us to maintain lower pricing). This also helps you if we do not have an order item in stock, as we will then ship it from another supplier to avoid long waiting periods for your parts. For this reason, many orders will be shipped in 2 or more boxes. This will not affect your shipping cost—you pay only the Shipping Price listed on your order confirmation (unless we contact you for approval for some reason).

Drop Ship Delivery Times: Ship times vary by vendor. Here is a brief estimate of lead times for drop ship items:

Awnings - Usually ship in 2-3 business days
Bike Racks - Usually ship in 2-3 business days
Bras - Usually ship in 3-4 weeks
Car Covers - Usually ship in 3-4 weeks
Carpet Kits - Usually ship in 3-4 weeks
Cell Phone Holders - Usually ship in 2-4 business days
Cup Holders - Usually ship in 2-4 business days
Curtains - Usually ship in 2-3 weeks
Dash Mats - Usually ship in 2-3 business days
Door Panels - Usually ship in 2-3 months
Drawer Organizers - Usually ship in 2-4 business days
Fender Flairs - Usually ship in 1-2 business days
Rubber Floor Mats - Usually ship in 10-12 business days
Carpet Floor Mats - Usually ship in 20-22 business days
Pop-Top Tents - Usually ship in 3 months
Snow Chains - Usually ship in 1-2 business days
Storage Consoles - Usually ship in 5-6 weeks

Shipping Exclusions: Due to the ongoing conflict, we are currently unable to ship to the Russian Federation. Mexico no longer allows us to ship auto parts there. If you need to ship to Mexico, it's best to deliver to a freight forwarder and have it processed through there.

Shipping in the United States: We ship via USPS, UPS, or truck freight. Some items have shipping restrictions based on weight or dimensions. Some items are subject to a handling fee to cover materials and extra packaging time.

USPS Services:

USPS Ground Advantage: This a low-cost, low-speed service that averages 3-5 days for the lower 48 states and delivers Monday through Saturday. For Alaska, Hawaii, and items that are considered hazmat, delivery times might take longer.

Note: This is a ground service and is not an expedited shipping method. USPS does not guarantee this service to reach your address in the stated time frame.
USPS Priority Mail: This service averages 2-3 days, delivers Monday through Saturday, and includes USPS tracking and up to $100 of insurance on most packages (some restrictions apply). Not suitable for hazardous materials shipments.

Note: Despite its speedy name, Priority Mail is not considered an expedited service and is not guaranteed to reach your address in an expedited time frame.

UPS Services:

UPS Ground: This service typically averages 1-5 business days and delivers Monday through Saturday only.*
UPS 3-Day Select: This service typically delivers in 3 business days and delivers Monday through Friday only.*
UPS 2nd Day Air: This service typically delivers in 2 business days and delivers Monday through Friday only.*
UPS Next Day Air: This service typically delivers in 1 business day and delivers Monday through Friday only.

*IMPORTANT: UPS only guarantees Next-Day Air. All other services may take longer than two or three days.

UPS Ground Service Map: Below is a map indicating approximately how long it takes UPS Ground service to get from our facility to your doorstep.

Outbound UPS Days in Transit Map

Canadian and International Shipping

USPS First Class Mail is available for packages shipping internationally and weighing less than 4 lbs. This is the least expensive method available and takes approximately 4-6 weeks (no guarantees!).
UPS Worldwide Economy DDP is UPS’s most economical way to ship internationally. This service is cheap, but slow—if you’re not in a rush, it’s a great way to get your items delivered to you at a reasonable cost. When you choose this service, UPS will pay the duties for you. Additional brokerage and fees may be due at the time of delivery.
USPS Priority Mail International takes 7-10 days to arrive at the border but can take up to 2 months to clear customs. No joke! Regardless, it is still the best way to go. Please be aware that these shipments cannot be tracked, period. All one can do is wait patiently for the parcel to arrive.
UPS Worldwide Expedited is available for those who need their packages delivered quickly. Worldwide Expedited shipments are fast, can be tracked, and are often less expensive than USPS Priority Mail shipments.

Brokerage Fees for Canadian Customers: UPS charges brokerage fees for their economical services (UPS Standard and UPS Worldwide Economy) to clear your order through customs. These fees are implemented by UPS and cannot be waived by GoWesty.

Note for Canadian Orders: UPS shipments cannot be shipped to a Canadian post office box.

Customs and Duties: If you choose UPS Worldwide Economy, duties are included in the shipping price. For all other services, customs and duties will be charged by the shipping company before the package is delivered. These fees are implemented by each country and cannot be changed by GoWesty. Please note that GoWesty will NOT declare your order as a gift or indicate a lower value on your customs form to circumvent these fees, as doing so is illegal—so please don't ask!

Extra Cost Items: Some items require extra shipping cost because they are oversized or heavier than normal (items like bumpers, awnings, hitches and the like). These extra cost charges will be noted in the product description and can be calculated based on size of package, not necessarily the weight.

Shipping Costs: All shipping costs on our website are based upon the weight, dimensions, and destination of your order. On occasion, our shipping calculator will be unable to calculate an accurate shipping quote for your order. In this event, you will be contacted prior to your order shipping to receive approval of the shipping adjustment.

Shipping Insurance: Customers have the option to opt into insurance on their order by toggling on the insurance option during checkout:

If you have paid for ShipAid insurance and need to submit a claim, please do so at the following link: https://resolve.shipaid.com/