Product Warranty Details

GoWesty stands behind all the products we sell. We do not offer any product that we would not use on our own vans. Many items we sell are available in a “no holds barred” design as well as a lower-cost alternative. For example, we offer our GoWesty exclusive “forever” thermostat housing machined from billet aluminum as well as the best quality aftermarket copy of the original VW plastic thermostat housing design. Both function the same when installed, but one lasts forever, and the other does not. Regardless, you can rest assured that if it's sold at GoWesty.com, it is the best quality we can find (or produce) at the best price we can offer.

GoWesty Standard Warranty:
* Items are warrantied for at least one (1) year from the date of purchase, unless otherwise noted on the product page.
* Some items are warrantied for longer periods, such as our DuroGreen Products.
* GoWesty rebuilt engines come with a GoWesty 48/48 written warranty. 
* The warranty item(s) must be accompanied by an invoice.
* The warranty applies only to the customer who purchased the item and is not transferable.
* The warranty covers only the actual amount you were charged for the item, and does NOT include return shipping, installation charges, storage, towing, loss of time, inconvenience, lodging, etc.

Items with Manufacturer Warranties:
Some items come with a manufacturer warranty that requires the original purchaser to contact them directly for warranty support. This is typically spelled out on the original product packaging, which you may not have. If you have a warranty issue with one of these products and contact GoWesty, we may refer you to the manufacturer directly. 

Electrical Items:
If an electrical item is returned for warranty with the complaint that it does not work, it will be inspected and tested upon arrival. If it does not work, and in the opinion of GoWesty does not appear to have been improperly installed or short-circuited, it will be replaced at no charge, including shipping. If GoWesty finds the item to have been overheated and/or improperly installed, or functioning with no problems, you will be given the option of having it shipped back to you for the cost of shipping.

Electronic Items (examples are fuel injection, idle, AC control units and relays):
It is not acceptable or fair to purchase an electronic item in an attempt to troubleshoot your problem. Electronic parts are susceptible to damage if installed in a vehicle in which another item of the same system is faulty. It can cause the new electronic device to be permanently damaged. Therefore, if an electronic part is removed from its sealed package and/or installed, the warranty is VOID. It is yours. You may not return it.

Any items not claimed after 30 days will be destroyed.